The VirusDefs folder is located under C:\Program Files\Common Files\Symantec Shared\ If you have other Symantec applications that use the VirusDefs folder, it is recommended that you make backup copy of the VirusDefs folder before running the CleanWipe tool. You cannot select individual applications to remove.ĬleanWipe will remove Virus Definitions if you select Yes to "Do you want to do a detailed MSI Product Code registry search?.", even when selecting No to "If Virus Defs remain after uninstalling Symantec products do you want to uninstall the Virus Defs?". This utility can be run on Windows 2000, Windows XP (32 and 64 bit), and Windows Server 2003 (32 and 64 bit.)ĭo not run this utility on Windows NT, Windows 9x, or Windows Me.ĭo not run this utility on systems that have Symantec AntiVirus 8.x or below installed. Once the utility has been obtained please follow these instructions: To obtain Cleanwipe please contact Symantec Technical support. The cleanwipe utility is used to completely remove Symantec Antivirus and Symantec Endpoint Protection products. CleanWipe allow to completely uninstall Symantec products from your computer (without entering password for managed install): *Your user can use this tool or the standard Windows / Mac program uninstall per each operating system.*ġ) Download the CleanWipe tool from here and Launch the Symantec Endpoint Protection uninstall wizard.Ģ) Accept the license agreement, and then click Next.ģ) Select the Symantec products you want to remove, and then click Next twice.Ĥ) When the tool finishes running, you may be prompted to restart the computer.ĥ) After the computer restarts, CleanWipe reopens and continues to run.Ĩ) The Symantec products you selected are now uninstalled.Here provided CleanWipe Utility's original description. Each site has their own installer keycode and endpoints will nest automatically to the site per the code supplied.ĥ) In the installation panel, enter the keycode.Ħ) Once completed the icon will appear in their system tray (about 30 seconds) and shortly into your Webroot management console. Note the "Installer Ke圜ode" which will be required during install.
Kindly download the Window / Mac installer respectively per their OS need. If you plan on isolating the security or giving customers any level of console access we recommend a site per customer.Ĥ) You can see the available sites for your Webroot tenant. Please note you can create multiple sites per tenant one for each customer or you can nest all endpoints within one site. Once prerequisites have been met please follow these steps :ģ) Click + icon of the Webroot Tenant. Prerequisite : Before installing Webroot Endpoint Business a Tenant & Site need to exist
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